Delivery and shipping
- Shipping Range
We provide domestic and international shipping services. All orders will be processed quickly after confirmation and delivered according to the selected shipping method. - Shipping Method
We mainly use the following shipping companies for cargo delivery:
Domestic Shipping in the United States:
FedEx: Provides standard and expedited services, usually delivered within 2-5 business days.
United States Postal Service (USPS): Provides priority mail and first class mail options, usually delivered within 3-7 business days.
UPS: Provides ground and air shipping options, and regular services usually arrive within 1-5 business days.
International Shipping:
FedEx International: Provides fast and reliable shipping services for international customers, usually delivered within 3-7 business days.
UPS International Express: Provides a variety of international shipping solutions, and the specific arrival time depends on the destination.
United States Postal Service (USPS International): Economy international options are available, typically delivering within 7-21 business days, depending on the country of destination.
- Shipping costs
Shipping costs are calculated based on the weight, size, and destination of your package. The applicable shipping costs are automatically calculated and displayed during checkout. - Processing time
Orders are typically processed within 1-3 business days. Processing time does not include shipping time, which depends on the shipping method and destination you choose. - Duties and taxes for international orders
For international orders, you may be required to pay duties, taxes, or other fees when your package arrives, depending on the regulations of your country. We recommend that you understand the relevant regulations in your country before placing an order. - Tracking information
Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track your package on the corresponding shipping company’s website. - Order issues
If you encounter any problems during shipping (such as delays, loss, or damage), please contact our customer service team in a timely manner. We will assist you in resolving the issue. - Milestones
In the event of force majeure (such as weather, natural disasters, internal problems of the shipping company, etc.), there may be shipping delays. In such cases, we will endeavor to notify you and provide the latest shipping status as much as possible.