Returns or Exchanges

We value the satisfaction of every customer. If you are not satisfied with your purchase, we offer the following refund policy:

1. Refund Request Period
   You may request a refund within 30 days of receiving the product. Late requests will not be accepted.
2. Refund Eligibility
   To be eligible for a refund, the product must meet the following requirements:

The product is unused and in its original packaging.

All original accessories, labels, and instructions in the packaging are intact.

The product is not a non-returnable item (e.g., customized products, special promotional items, perishable items, etc.).

3. Refund Process
   If you are eligible for a refund, please follow the steps below:

Contact Customer Service: Email yenusadem@wildlifegearpro.com or call (720) 803-3540 with your order number and reason for the refund.
Returning Items: Customer Service will confirm and provide a return address. Please ship the product to the specified address and make sure to keep proof of mailing.
Refund Processing: Once we receive the returned item and confirm its status, we will process your refund within 7 business days. Refunds will be made to the account you originally paid.

4. Shipping Costs
   When a refund is made, the shipping costs of the original order will not be refunded. We will bear the shipping costs for returns due to quality issues or wrong shipments.
5. Exchange Policy
   If you wish to exchange the product, please indicate the new product you need in the refund process. We will process your refund and assist you in placing an order for the new product.
6. Abnormal Situations
   If the product received is damaged, missing or wrong, you should contact customer service within 5 days of receiving the goods, and we will provide appropriate solutions based on the situation.
7. Legal Terms
   This refund clause is subject to local laws and regulations. In the event of any dispute, the company reserves the right of final interpretation.